Product

Your AI Employee. Clocked in 24/7.

Wells connects to all your systems, learns your restaurant, and works around the clock so you can stay on the floor — not behind a computer.

How it works

Connected. Unified. Real-Time.

01

Demand Intelligence

Connected Systems

  • Reservation System
  • Walk-in Data
  • Historical Sales

What Wells Sees

  • Every booking, no-show, cancellation
  • Peak hours by day/season/event
  • Patterns humans miss

What Wells Does

  • Forecasts demand 72 hours out (covers, party sizes, timing)
  • Predicts which guests will no-show
  • Identifies peak hours by day of week, season, event
  • Recommends dynamic pricing
Example Output "Deploy 8 servers Friday 7-10pm, 4 servers Tuesday 6-8pm"
Demand Intelligence
02

Financial Insights

Connected Systems

  • POS (Toast, Square)
  • Accounting (QuickBooks)
  • Payroll (if available)

What Wells Sees

  • Every sale, cost, labor hour
  • POS to accounting reconciliation
  • Real-time variance from budget

What Wells Does

  • Weekly KPI packs (sales, covers, check avg, food/labor %)
  • Monthly P&L with variance alerts
  • Cash flow snapshots
  • Vendor spend analysis
  • Real-time labor cost tracking
Example Output "Food cost up 3% this week. Beef supplier raised prices 12%. Recommend +$4 ribeye or swap special."
Financial Insights
03

Operational Coordination

Connected Systems

  • POS (Toast)
  • Scheduling System
  • Slack + Microsoft Teams
  • Google Reviews + Sunday

What Wells Sees

  • Real-time sales and table status
  • Server/kitchen load
  • Staffing gaps

What Wells Does

  • Syncs FOH and BOH visibility
  • Alerts when tables are "in the weeds"
  • Recommends shift swaps for gaps
  • Flags items at risk of 86-ing
  • Tracks no-show deposits
Example Output Real-time ops feed showing what's happening, what's next, what needs attention
Operational Coordination
Getting started

30-day onboarding. Getting smarter every day.

Week 1: Connecting Your Systems

"One call. We connect Toast, your scheduling tool, Slack or Teams, and your review platforms."

Wells gets integrated into every system your restaurant already runs. No POS replacement. No new hardware. We bring Wells to where your data lives.

Deliverable: All systems connected, historical data flowing, Wells active in Slack or Teams

Week 2: Wells Learns Your Restaurant

"Wells reads your history. Your peaks. Your patterns. Your team."

What does a busy Friday look like for you specifically? What's your target food cost? What dishes carry your margins? Wells learns your restaurant - not a generic template.

Deliverable: Baseline metrics, first insights view, tailored to your operation

Weeks 3-4: Active Insights and Recommendations

"Daily briefings. Morning pulse. Ask Wells anything."

Wells starts delivering what to focus on each week, flagging issues before they cost you, and answering questions in plain English. You're standing in front of a table solving problems - not behind a computer building reports.

Deliverable: Daily briefings live, recommendations flowing, team using Wells in Slack/Teams

Ongoing: Gets Smarter Every Day

"The more you use Wells, the better he gets at your restaurant specifically."

Wells is tailored to YOUR operation - not a generic restaurant AI. Every question you ask, every decision you make, every shift that runs makes him more accurate and more useful.

Deliverable: Improving recommendations, higher accuracy, deeper insights over time
No-shows

The $2,400/month problem Wells solves.

No-shows cost the restaurant industry $16 billion annually. Your restaurant alone is losing $200-400 per table that doesn't show. Wells kills no-shows three ways.

01

Confirmation + Deposit

How It Works: Wells sends SMS/email confirmation 24 hours before. Offers deposit collection ($10-25). Confirmed guests show up more often.

Result: 14% baseline → 7% no-shows

Financial Impact 7 covers recovered × $70 avg = $490/week = $2,000/month
02

Waitlist Backfill in Real Time

How It Works: Guest doesn't show. Wells offers the slot to your waitlist (SMS: "Table just opened for your time"). Fills in 60 seconds.

Why It Works: Waitlist guests are motivated

Financial Impact 7 recovered covers × $70 = $490/week = $2,000/month
03

Smart Overbooking (Strategic)

How It Works: Wells analyzes no-show rate by day, time, party size. Recommends strategic overbooking for high-risk slots.

Example: Tuesday lunch has 23% no-show rate. Book 46 instead of 40. Land on 35-36 covers.

Financial Impact +5-7 covers/week = $1,200-1,400/month
Labor

From 32% labor cost to 28% in 6 weeks.

Your GM spends 4-5 hours weekly creating schedules. Then another 5+ reacting to call-outs and gaps. Wells ends that.

1
Demand-Driven Scheduling How: Wells forecasts demand for each day. Recommends optimal staffing. You approve. Send to team. Result: No more guessing. Data drives scheduling.
$25K/week revenue — 2.5% labor cost reduction $625/week = $2,600/month saved
2
Smart Shift Swaps + Call-Out Management How: Someone calls out. Wells suggests swaps based on availability and history. You approve. Done. Result: Call-outs become manageable. Staff feels treated fairly.
Staff retention Reduce turnover by 10% = 2-3 fewer people leaving = $4-15K saved in training
3
Seniority-Based Fair Scheduling How: Wells tracks who's been scheduled heavy/light. Ensures fair distribution of good shifts. Result: No favoritism or burnout. People stay.
Team satisfaction Fair, transparent scheduling improves morale = Higher retention, better service

We Guarantee Results.

If Wells doesn't deliver within 30 days, your first month is free. No questions asked.

  • Reduce no-shows by 30% (from your baseline)
  • Cut labor cost by 2% (from your current level)
  • Save 10+ hours/week on reporting and admin

All three must hit. If they don't, 30 days free. We can offer this because it works.

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